Category

Product

Category

When you work in customer services, you quickly become aware of the high volume of emails that are written every day. Email is one of the main customer service channels and is, most likely, the way in which most of your customers will get in contact with you. It can be easy to forget that you are dealing with another person each time you send an email. Yet customers need to feel that their concerns…

It’s a well-known fact that just being an empathizing person is an excellent business strategy – It makes it easier for your customers to form a connection with your company. Most of the time, that bit of connection is all it takes for them to start (or continue!) to do business with you. All things being equal, the better you are at generating that kind of empathy from your potential customers, the better your business…

Hello to all MailMunch readers! At MailMunch, we are dedicated to constantly keep our product up-to-date with new features to help ensure that you can make the best of MailMunch. Keeping with our tradition, we’re back today with an awesome new feature announcement. Our Subscriber page now let’s you edit the information that any of your subscribers leave on your website. It is as simple as clicking an Edit button, literally. Wish to assign a…