One of the best ways to generate leads and increase sales is email marketing. According to research, with every $1 invested in email marketing, you get an ROI of $42. This fact clearly shows the effectiveness of email marketing.
At the end of this article, you will learn what email lead generation is and how to generate leads through email marketing in the best possible way. So, let’s dig in!
Email leads are the people who share their name, email address, and other contact information with you. This is usually done through an opt-in form they fill out in exchange for an eBook, any discount, or a free gift.
Buying an email list is one of the worst decisions you can make for your business. There are four major risks involved in buying an email list:
Email lead generation is a process through which email leads are collected using an opt-in form. The process revolves around gathering information about potential customers, such as their names and email addresses.
An email lead generation strategy doesn’t just involve getting email leads. It also includes nurturing the collected leads and ultimately transforming them into paying customers. When done right, lead generation results in increased customer engagement and higher sales.
If you want to grow your eCommerce business and boost sales, you need to have an effective lead generation strategy. Without such a system, your business will struggle to engage customers and grow revenue.
According to research, over 50% of marketers believe that email marketing is one of the most effective strategies to generate leads online. A good lead generation strategy will benefit your business in the following ways:
Let’s have a look at some of the best practices of generating leads through email marketing.
I have listed 15 email lead generation best practices to drive a steady stream of leads to your business, resulting in higher customer engagement and more revenue.
Let’s start with the basics.
The first step towards a successful lead generation campaign is to identify your target audience.
Your target audience or buyer persona is made of your ideal clients. To identify your target audience, determine the answer to the following questions:
Now that you have a comprehensive understanding of your ideal buyer persona, it’s time to move on to your email marketing strategy.
Now that you understand the pain points your target audience is facing, come up with an irresistible and valuable resource for them to use. The offer, also known as a lead magnet, has to be a solution that addresses your prospect’s problem and gives actionable tips as well.
If your offer is irrelevant and doesn’t provide any value, your opt-in form will get no traction.
For generating leads, the design of your emails is extremely important. Draft emails that are to the point and not overly long. Your emails should be as clean and concise as possible. Excess content in the email can distract your audience from the main point of the message.
Let's have a look at this email from Morning Brew. The white spaces make the email easier on the eyes and the clear fonts make it easier to read.
Some of the best practices to follow when designing your emails include:
Your subject line is the most important thing that leads your subscribers to click on your email. Come up with ways to inspire the curiosity of your readers or add an element of urgency to your subject lines.
You can customize your subject line with bold, italic font customization and emojis to capture the attention of your audience and draw their gaze to the subject line.
If you have a lead magnet to reduce cart abandonment and you want to send an email to your email list, you will want to come up with a subject line that gets your audience to click on the email. Add an element of curiosity to get the attention of your subscribers. An example of a great subject line for cart abandonment lead magnet is:
“Decreasing your cart abandonment rates is THIS simple?”
This is almost certain to get opened as people are curious to see how to decrease abandoned carts and increase their sales. You can also add an emoji to make the subject line more prominent and catchy.
Have a look at this subject line from Mailmunch. It causes a reader to think and increases curiosity about the contents of the email.
Your email needs to have a clear and compelling Call-to-Action (CTA) that is easy for readers to act on. To add a strong and click-worthy CTA to your emails, you need to be a little creative to attract your readers’ attention and encourage them to follow through.
The most effective CTAs incorporate an element of urgency, excitement, and mystery. They are hard to ignore and get readers to take the desired action.
Here are some ways to write a highly converting CTA:
To get the most of your email marketing strategy, add email automation to the mix. With automation, you can schedule emails based on your customers’ behavior and interaction with your brand.
With automated emails, you can send welcome emails to your subscribers the minute they sign up. This helps establish brand trust and customer loyalty. Your customers will know that they have open lines of communication with you if they need help. Similarly, you can schedule thank you emails for every customer who buys from you. Send them a nicely crafted thank you email and tell them they are a valuable part of your business.
You can also send cart abandonment emails when your visitors abandon their carts. Get them back and compel them to complete their purchase with some lucrative offer. All these emails are an example of an email automation strategy.
With specific triggers, you can send the right emails to the right subscribers at the right time. Potential triggers could be when customers do any of the following:
With 3.2 billion active social media users in the world, social media is one of the best platforms to get leads. Use social media to generate leads by promoting your offer, lead magnet, or running paid ads.
Your social media channels are a powerful tool in helping you grow your email list. Add CTAs to your profiles and schedule daily posts to help you promote your free lead magnet so that you continue generating leads on autopilot.
In addition to promoting your email list on social media, you should also promote your social accounts through your email list. With this strategy, you will be able to gain traction on both email and social media.
Let’s have a look at some of the ways you can leverage social media to build your email list:
Once your prospect has signed up to receive emails from you, they are officially a lead. But this is only the beginning of their customer journey with you.
You will have to keep them engaged with valuable content to nurture them into paying clients.
Instead of sending “fluff content” for the sake of sending an email, focus on creating content that’s actually useful for your subscribers. Provide useful, targeted content that will keep your subscribers engaged and hungry for more.
When creating content, always prioritize the value you are providing to your audience. To come up with valuable topics, you need to figure out the pain points of your audience. Then create blogs, how-to-guides, checklists, infographics, and other forms of content around those pain points.
Let’s take an example. If your audience’s biggest challenge is building an eCommerce business, you will need to create high-quality content that’s focused on creating an eCommerce business from scratch, how to get customers or how to market your online business. You can also do a series of emails based on these topics.
One of the best practices of email marketing is to keep your customers engaged is personalization. Get enough data about your customers, like their name, how they interact with your brand, how many times they have bought from you, etc., and send them personalized emails based on these emails.
This gives your brand a human touch and makes your emails endearing to your customers. You can send delightful emails on your prospects’ birthdays and provide them with an offer specially curated for them. There are various ways of adding personalization to your emails to make them more engaging for your customers.
The best thing you can do for your email list is to update it regularly.
By regularly updating your email lists, you can improve the data you have on your customers. Remove old and irrelevant information and add updated and new data about your subscribers.
You should also regularly clean your email list to remove any unwanted or spam emails. This will ensure your emails never reach the spam folder and decrease your email deliverability score. By cleaning your email list, you can remove any disposable or fake email addresses you have to prevent bounce rates.
A lot of businesses make this mistake. Many brands use no-reply email formats such as [email protected] to send marketing or transactional emails.
But this practice of sending no-reply emails is considered wrong.
Do not use the No-Reply email address if you want to build brand trust and establish a bond with the customer. You want to give your customers the impression that you are there for them if they have any queries or complaints. With a no-reply email address, you tell them you can't be reached.
Also, your subscribers might not trust such emails and may even mark them as spam or send it to the delete folder. As no-answer emails disable the reader’s chance to respond and react, they lose interest in them as a whole. It may cause a loss of potential leads, which no brand would like.
The day and time when you are sending your emails are extremely important.
Not all days of the week are suitable for sending email marketing campaigns to generate B2B leads for your business. While some think ‘Tuesday’ is the best, others consider Thursdays as the best day to send emails that get clicked and opened. But you shouldn’t follow any statistics blindly.
Your business has its unique set of targeted audiences whose preferences, habits, and choices differ. Hence, what may work for your business, the same may lead to the opposite result for another company.
So, study your customers as we’ve talked about in the first step and figure out the right time and day when sending emails would help fetch results in the form of leads. Similarly, there are many differences in opinion about sending emails at 8 am or 10 am, or 1 pm. It all depends on your target audience and when they are likely to check their inbox.
Split testing or A/B testing your emails is important for optimizing your copy and your strategy.
There is always something that can be improved. By testing the different versions of your emails, you can find the best-performing emails to improve your conversion rates.
First, you have to decide what you want to test. Some of the things you can A/B test your emails are:
Once you've decided which elements to test first, you can then use the built-in A/B testing tools in your email marketing software to begin running the test. Select the one that is performing the best, and then send that one to your entire list. A/B testing helps you remain on top of your email metrics to improve your email marketing strategy.
According to research, around 53% of emails are opened on mobiles. Statistics like this indicate that the majority of people are opening their emails on their phones now. So, to provide them with a seamless experience, your emails should be optimized well for all kinds of mobile devices.
Let's take a look at this email from dotdigital. They sent an email for their masterclass which is highly optimized for mobile.
Here are some tips to optimize your emails for mobile:
Segmenting makes your emails more relevant to your audience while providing them the best value. With segmentation, you can get more opens, clicks, and sales.
To provide the best value to your audience, you can segment contacts based on:
Each of these 15 techniques I have listed in the article has proven effective over time, especially for eCommerce businesses. Start implementing these email marketing tips and grow your customer base dramatically.
Content marketer by day and book nerd by night, Momina works at Mailmunch as a Marketing Communications Specialist. Momina eats, sleeps, and breathes content marketing. Her expertise ranges from ideation to production to distribution of content, thanks to 4+ years of experience in the B2B content marketing sphere.